DHL Supply Chain Case Study

Expands SOFTBOT Platform deployments from 30 to 100+ sites globally

With over 8000 collaborative robots deployed worldwide and increasing demand for flexibility, DHL needed a way to standardize and accelerate automation deployments across its global network while improving operational visibility.

 

By partnering with SVT Robotics and deploying the SOFTBOT® Platform, DHL is integrating automation up to 12× faster, enabling real-time visibility across operations, and scaling from 30 sites today on 4 continents to 100 sites in the next 3 years.

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Our operations worldwide are already seeing clear benefits from deploying robotics and automation via the SOFTBOT Platform as a standard integration layer. The platform’s global, real-time data access also unlocks significant opportunities to scale logistics AI.
Tim TetzlaffGlobal Head of Digital Transformation, DHL Supply Chain
Tim Tetzlaff
The SOFTBOT Platform gives us an effective and efficient way to connect different types of robotics to our warehouse systems, monitor performance in real time, and scale solutions across sites with confidence.
Sally MillerGlobal CIO, DHL Supply Chain
Sally Miller
Accelerate automation at scale

Results

By deploying the SOFTBOT® Platform, DHL Supply Chain has transformed how automation is integrated and scaled across its global operations:

  • Deploy robotics integrations up to 12× faster than traditional custom coding approaches

  • Scale automation from 30 live sites to 100+ sites globally in the next 3 years using a repeatable, modular approach

  • Monitor system-wide operations through a single, multi-site dashboard with real-time visibility

  • Enable real-time, unified data visibility across automation and workforce activity — forming the foundation to scale logistics AI

  • DHL is working with SVT to win the innovation race by choosing this way to connect, integrate, and deploy robotics in their global sites.